Enabling Consistency at Scale: The Global Customer Program
As hybrid work models continue to evolve, it’s no longer about enabling remote work, it’s about making sure employees have a reliable, consistent experience, wherever they are. That means having the right technology in place and making sure it works the same way across every location. From equipping remote meeting spaces to delivering consistent user experiences across regions, standardisation is becoming a strategic priority.
Sharp’s Global Customer Program is designed to make that easier. It gives multinational enterprises a simple, standardised way to manage their visual technology around the world with consistent products, support, and service, all through one point of contact.
Widest choice of globally available visual solutions
Why standardisation matters
Whether it’s a meeting room in Munich or a corporate office in Tokyo, employees expect the same intuitive experience when interacting with technology. Familiarity means reduced downtime, and more productive meetings.
For IT and AV support teams, standardisation means faster issue resolution, fewer surprises, and a more efficient use of budget and resources. Spare parts and training requirements are reduced, and global rollouts become easier to manage.
Standardisation benefits the integrator too. With shared product specifications, common controls, and fewer regional variations, integration takes less time and delivers more consistent results.
A ‘Glocal’ approach
Sharp understands that no two regions operate in exactly the same way. That’s why the Global Customer Program is designed with flexibility in mind. It balances global consistency with regional autonomy with a “Glocal” approach that respects local market needs while maintaining alignment with enterprise-wide standards.
By recognising that one size does not fit all, this approach helps avoid resistance, supports better relationships, and promotes successful outcomes for global standardisation strategies.
What the Global Customer Program delivers
The Global Customer Program gives organisations access to a consistent product portfolio, harmonised pricing, and support across all regions, via a single point of contact. Customers also get an upgrade to a 5-year warranty as standard and priority access to evolving service levels like Sharp’s Exchange Service (Advanced Exchange in the US).
From planning and procurement to deployment and post-installation support, the Global Customer Program is designed to reduce friction and make doing business with Sharp easier.
Built on strong partnerships
Sharp’s global ecosystem of trusted channel partners ensures local expertise is never far away. These carefully selected partners share our commitment to high standards and ethical business practices. With dedicated training, shared technology roadmaps, and close coordination across regions, Sharp and its partners deliver a unified experience to enterprise customers around the globe.
Supporting your global workforce, wherever they are
Hybrid work is here to stay, and so is the need for seamless collaboration across locations. By standardising visual technology through the Sharp Global Customer Program, enterprises can create a consistent, easy-to-manage experience. They can spend less time worrying about the technology and more time focused on their business.
To learn more about how the Global Customer Program can support your multinational operations, visit the Global Customer Program.
